Stars of the Game Entertainment LLC, doing business as Stars of the Game  ("S.O.T.G.," "we," "us," or "our"), operates this website and online store, including related content, features, products, and services (collectively, the "Services"). Our store is powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, make a purchase, create or use an account, communicate with us, or otherwise interact with S.O.T.G.

Please read this Privacy Policy carefully. Depending on where you live, applicable law may provide additional privacy rights. Nothing in this Policy is intended to limit rights that cannot legally be limited.

1. Personal Information We Collect or Process

For purposes of this Policy, "personal information" generally means information that identifies, relates to, describes, or can reasonably be linked to an individual, as defined by applicable law. It does not include information that has been lawfully de-identified or aggregated so that it cannot reasonably identify an individual.

Depending on how you interact with us, we may collect or process:

·         Contact information, such as your name, billing address, shipping address, email address, and telephone number.

·         Order and transaction information, such as products viewed, placed in a cart, purchased, returned, exchanged, or canceled, and order history.

·         Payment and billing information necessary to process a transaction. Payment information may be processed by Shopify or other payment providers rather than stored directly by S.O.T.G.

·         Account information, such as account credentials, preferences, and settings, when account features are used.

·         Communications you send to us, including customer-service inquiries, reviews, feedback, return requests, and other correspondence.

·         Device and technical information, such as IP address, browser type, device identifiers, network information, and operating-system information.

·         Usage information about how you browse, access, and interact with our website, store, emails, advertisements, or other Services.

·         Marketing and advertising information, including interactions with marketing communications and advertising, where permitted by law.

2. How We Collect Personal Information

We may collect personal information:

·         Directly from you when you place an order, create an account, subscribe to communications, contact us, submit a review, or otherwise provide information.

·         Automatically when you use the Services, including through cookies, pixels, local storage, log files, and similar technologies.

·         From Shopify and service providers that help us operate our store, process payments, fulfill and ship orders, provide customer support, prevent fraud, analyze website activity, or perform other business functions.

·         From advertising, marketing, social-media, and other business partners, where permitted by applicable law.

3. How We Use Personal Information

We may use personal information to:

·         Provide, operate, personalize, maintain, and improve the Services.

·         Process payments, purchases, orders, returns, refunds, replacements, and other transactions.

·         Produce, fulfill, ship, track, and deliver products.

·         Create and manage customer accounts and remember customer preferences.

·         Communicate about orders, accounts, customer-service requests, policy updates, and other transactional matters.

·         Send marketing or promotional communications where permitted by law and honor applicable opt-out choices.

·         Measure, analyze, personalize, and improve our store, products, advertising, and customer experience.

·         Detect, investigate, and help prevent fraud, security incidents, abuse, unlawful activity, or violations of our policies.

·         Comply with legal obligations, lawful requests, court orders, tax and accounting requirements, and protect or enforce our legal rights.

·         Carry out a merger, financing, acquisition, reorganization, sale of assets, or other business transaction, subject to applicable law.

4. Cookies and Similar Technologies

Our website and the services that support it may use cookies and similar technologies to operate the store, remember preferences, maintain security, understand website activity, measure performance, and, where permitted, support advertising and personalization.

Available cookie choices and consent controls may vary based on your location and the settings enabled for our Shopify store. Where required, you may be presented with a cookie banner or other privacy control. Browser settings may also allow you to block or delete certain cookies, although doing so can affect site functionality.

5. How We Disclose Personal Information

We may disclose personal information for legitimate business purposes to categories of recipients such as:

·         Shopify, which hosts and powers our online store and processes information to provide and improve Shopify services.

·         Payment processors and financial-service providers that process or facilitate transactions.

·         Fulfillment partners, manufacturers, printers, warehouses, shipping carriers, and logistics providers that produce, fulfill, or deliver orders.

·         Technology, hosting, cloud-storage, security, fraud-prevention, customer-support, analytics, marketing, and advertising service providers.

·         Professional advisers, such as accountants, attorneys, insurers, and other advisers when reasonably necessary.

·         Government agencies, courts, law enforcement, regulators, or other parties when disclosure is required or permitted by law or reasonably necessary to protect rights, safety, property, or the integrity of the Services.

·         A purchaser, investor, successor, or other relevant party in connection with a proposed or completed merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets.

We may also disclose information when you direct us to do so, consent to the disclosure, or intentionally use a feature that requires information to be shared with a third party.

6. Shopify and Other Service Providers

Because our store is powered by Shopify, information you submit to or generate through the Services may be processed by Shopify and its service providers. Shopify may process certain information on our behalf and may also process certain information for its own purposes as described in Shopify's applicable privacy notices.

We may also use third-party applications, sales channels, payment services, fulfillment providers, shipping services, analytics tools, or marketing services. Those providers may process information according to their own privacy policies and contractual obligations. We encourage you to review the privacy information provided by services with which you directly interact.

7. Targeted Advertising, Sale or Sharing, and Privacy Choices

Depending on the technologies and services enabled on our store, certain disclosures of personal information for cross-context behavioral or targeted advertising may be considered a 'sale,' 'sharing,' or 'targeted advertising' under some privacy laws, even when no money is exchanged.

Where applicable, customers may have the right to opt out of certain sale, sharing, or targeted-advertising activities. We may provide a data-sharing opt-out page, cookie controls, or other privacy mechanisms through Shopify. Where required by applicable law and supported by our systems, we will also process recognized browser-based opt-out preference signals, such as Global Privacy Control.

8. Marketing Communications

If you receive promotional email or text communications from us, you may opt out of future promotional messages by using the unsubscribe or opt-out mechanism provided in the communication, where applicable. Even after opting out of marketing, we may continue to send non-promotional communications concerning orders, transactions, accounts, customer-service matters, or other service-related issues.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no security system, internet transmission, or electronic storage method is completely secure, and we cannot guarantee absolute security.

Please do not send highly sensitive or confidential information through unsecured communication channels. If you maintain an account, you are responsible for keeping your login credentials confidential.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing Services, maintaining transaction and business records, complying with tax, accounting, legal, and regulatory obligations, preventing fraud, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, applicable legal requirements, and the systems or service providers involved.

11. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have rights concerning your personal information, including:

·         The right to request access to or confirmation of personal information we maintain about you.

·         The right to request correction of inaccurate personal information.

·         The right to request deletion of certain personal information.

·         The right to obtain a portable copy of certain personal information.

·         The right to opt out of certain sales, sharing, targeted advertising, or profiling where applicable.

·         The right to withdraw consent where processing is based on consent, subject to applicable law.

·         The right to appeal certain decisions concerning a privacy-rights request where applicable.

These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before processing a request and may request information reasonably necessary for verification. Where permitted by law, an authorized agent may submit a request on your behalf, subject to verification of the agent's authority.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

12. Children's Privacy

The Services are not directed to children for purposes of collecting personal information from them, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us in a manner prohibited by law, please contact us so that we can review the matter and take appropriate action.

13. International Users and Data Transfers

Shopify and other service providers may process or store personal information in countries other than the country in which you live. Where applicable law requires safeguards for international transfers, we or our service providers may rely on legally recognized transfer mechanisms.

If you are located in a jurisdiction that provides mandatory privacy rights, nothing in this Policy is intended to waive rights that cannot legally be waived.

14. Third-Party Websites and Social Media

Our Services may contain links to third-party websites, social-media platforms, or other services that we do not control. This Privacy Policy does not govern those third parties. Please review their privacy notices before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, legal requirements, or privacy practices. We will post the revised Policy on our website and update the effective or last-updated date. We will provide additional notice when required by applicable law.

16. Contact Us and Privacy Requests

For questions about this Privacy Policy, our privacy practices, or to submit a privacy-rights request, contact:

Stars of the Game Entertainment LLC
d/b/a Stars of the Game 
Email: contactus@starsofthegameent.com
Phone: 609-241-9031
Mailing address: 1009 Lenox Drive Suite 101 PMB 1016 Lawrenceville, NJ 08648, United States

This Privacy Policy should be read together with our Terms of Service, Refund & Return Policy, and Shipping & Delivery Policy. Privacy settings, cookie controls, and data-sharing opt-out mechanisms made available through our Shopify store should be configured to match our actual business practices.